Career Development Program
Your employer is investing heavily in a career development program that will give you more skills, a Nationally Recognised Qualification and give you more opportunities for personal and professional growth.
Register Now!
Industry Upskill Register Here
Less than 3 hours a month
Nationally Recognised Training
Group and Online Training
Access to Student Discounts
What will you gain out of this?
Customised training empowering you with more skills and tools applicable to your role.
Nationally Recognised
You will gain a nationally recognised qualification from Cert III to Cert IV
Working Hours
All the training will be completed during working hours.
No Exams or Essays!
Just practical work-based projects with short answer questions.
Fully Paid For
Your employer is paying for this so no costs to you and no HECS debt.
Cert III in Retail Operations
The training course will build on your existing knowledge and formalise your experience.
This qualification reflects the role of individuals working in retail operations. They may work in various retail store settings, including fashion stores, department stores, and high end specialty stores.
Individuals at this level work as part of a retail team to build customer relationships, maintain store safety, and communicate effectively to support the team and customer outcomes.
They are competent workers within a customer service environment and can effectively sell products and services.
They may be able to recommend specialty products within the workplace.
What will you learn?
The training course will build on your existing knowledge and formalise your experience.
- SIRXCEG001 Engage the customer
- SIRXCEG002 Assist with customer difficulties
- SIRXCEG003 Build customer relationships and loyalty
- SIRXCOM002 Work effecvely in a team
- SIRXIND001 Work effectively in a service environment
- SIRXRSK001 SK001 Identify and respond to security risks
- SIRXSLS001 Sell to the retail customer
- SIRXWHS002 Contribute to workplace health and safety
- SIRRINV001 Receive and handle retail stock
- SIRRINV002 Control stock
- SIRXMGT001 Supervise and support frontline team members
- BSBMKG401 Profile the market
- SIRRMER001 Produce visual merchandise displays
- SIRRMER003 Coordinate visual merchandising activities
- SIRRRTF001 Balance and secure point-of-sale terminal
- SIRWSLS002 Analyse and achieve sales targets
- SIRWSLS003 Build sales of branded products
I'd already gained a lot of experience working in a business, so I just wanted to get some recognition for my years on the job. I don't have to stop work, I don't have to take days off, I can do it while at work so it's easy to work it around my life.
Chris Avond
CEO Affordable Ltd.
Higher Education Pathways?
If you decide to expand your skill set you could also consider a Diploma of Leadership and Management or a Diploma of Business and a Bachelor of Business.